Return & Refund Policy

At Nezto, customer satisfaction is important to us.

Return Eligibility

You may request a return within 7 days of receiving your order if:

• The product arrives damaged
• The product is defective
• The wrong product is delivered

To initiate a return, please contact us at support@nezto.in with your order details and supporting photos if applicable.

Non-Returnable Items

Returns may not be accepted for:

• Used products
• Products damaged due to misuse
• Customized or personalized products
• Items returned without original packaging

Refund Process

Once the returned product is received and inspected, we will notify you regarding approval of your refund.

Approved refunds are processed within 5–7 business days and credited to the original payment method.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery so we can assist you promptly.

For any return or refund inquiries, contact: support@nezto.in